Safety Promotion - Education & Training Assurance

General statement and introduction.

“It is not necessary to change.  Survival is not mandatory.”  W. Edwards Deming.

Education is about learning the theories to reinforce knowledge in which a  person may already have a basic understanding.  Training on the other hand gives a person the actual skills to accomplish a task.

Education therefore, provides the foundation on which a person applies specific knowledge to a situation at a later time where as Training typically concentrates on an individual's skill development.  Development of an individual, via education and training is one reason that makes QualaTech courses so successful.  QualaTech understands the importance of promoting personal enhancement, in combination with individual skills via conscious and subliminal learning”.

Successful learning is the combination of vireos practices  that include assorted training and educational techniques.  It is not as simple as providing the 'raw knowledge' or 'information', the process involves a wide range of other activities such as leadership, coaching, encouraging, listening and mentoring - it also means that the Instructors must thoroughly know their material and subject matter.  Albert Einstein once said:  “If you can’t explain it simply, you don’t understand it well enough.”  Nothing could be truer when it comes to learning.

In practical terms, ‘Training’ is considered to be the third partner or ‘leg’ that supports both Quality Assurance and Safety Assurance.  Without either one of the three programs, the proverbial ‘three legged stool’ will collapse. 

Please Note: SMS Training encompasses a variety of subjects.  Therefore, depending on the Certificate Type held and the involvement of an employee (inclusive of function & competence in the SMS), the content and Scope of the training will necessarily vary.  It is not practical to list every possible training contingency, but please be assured that QAC fully appreciates the complexity of the issue, and designs all courses to meet the audience.  For full explanation, please contact QAC directly to ensure you get the information applicable to your specific Certificate Type(s).  Thank you.  

Safety Management Systems Training

          Applicable Training for:

Airports, Aerodromes & Heliports, Airlines, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

  • Safety Management Systems (SMS)

 (For Airport / Aerodrome & Heliport SMS Training - Download Brochure 0000-18)

(For Airline (705) SMS Training, please contact QAC directly for further information.  Thank you.)

The QualaTech SMS Training Course provides participants with a concentrated overview and update on Safety Management System principles, practices and operation.  The course explains the theoretical and the practical aspects of SMS, while examining accepted Safety Management components and practices.  Although the course is designed to familiarize personnel with practical and specific implementation and management requirements of a SMS, it also reviews the methodology behind SMS, inclusive of regulatory requirement.  Instruction is at a ‘human level’ with course material correspondingly comprehensive but not to the degree of being academic.  Delivery is dynamic and interactive; making for an interesting and entertaining experience.  “Boredom does not enhance learning!” 

The knowledge imparted as a result of formal professional training, will enable participants to review the Safety Management arrangements, lines of authority, communication, responsibilities and accountabilities within their own operational areas.  In addition, participants will learn how to confidently analyse assets and resources, inclusive of any shortcomings, while assessing and prioritising what needs to be accomplished and/or managed as an on-going activity of the SMS.  At the completion of the training, all fears will have been removed and a clear understanding of exactly what Safety Management is - will prevail.

Please note:  Hazard Identification and Risk Assessment is a continuing and extensive process.  Therefore, the intent of the Workshop is to provide the necessary knowledge and practical training that will allow for this process over a period of time.  The workshop teaches the participant how to perform this important function with the Consultant providing the expertise, assistance and practical training to accomplish the knowledge transfer therefore allowing the Client’s employees the ability to continue the process with confidence. 

At the completion of this Workshop, one or more of the most complex situations will be subjected to detailed Risk Analysis and Assessment techniques as a group activity.  The Safety Assessment Report produced by the Consultants will contain the list of all hazards identified during the Workshop. 

Impairment Mitigation Program Training (IMPT)

Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

Many medicines, whether prescribed by a doctor or obtained ‘over the counter’ or by other means (e.g. the internet) and illicit drugs may also impair performance.  

In the short term (minutes to hours) judgement and decision-making will be affected, there will be an increase in errors and risk-taking behaviour, mood changes, poor co-ordination, tracking and concentration and slow reaction times. Some effects can persist for several days, particularly poor balance and slow cognition. High or persistent intake over a prolonged period can also result in a wide range of chronic and debilitating illness.  

We know all this, but how do we manage, control and mitigate the problem?  One proven method is by Educating and Training Staff.

An important part of any IMPT involves educating that Impairment is a Safety Hazard and how everyone is responsible and ultimately accountable to better manage their own condition and well being.

All Operators should provide robust IMPT and education to personnel and (as applicable) contract staff.  The QualaTech IMPT includes the following elements:

  •  the potential effects of alcohol and drugs;
  • medication use (prescribed or bought from a pharmacy) to ensure the safe exercise of licence privileges whilst taking medication;
  • causes of Impairment in the context of work and safety;
  • the early recognition and rehabilitation of individuals with an alcohol or drug problem;
  • peer intervention and how to address potential concerns;
  • briefing on self-awareness and facilitation of self-referral for help with an alcohol or drug problem;
  • procedures for monitoring the efficacy of the IMP;
  • the implications of a drug and alcohol testing program (‘with cause’, post incident/accident and random) and your rights.

(Details provided on request)

(Reference 'Operations' IMP).

Quality Assurance Training

          Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

  • Quality Assurance (QA)
  • Quality Auditing
  • Corrective Action Plan (CAP) Response Writing
  • Root Cause Analysis

(For Airport / Aerodrome & Heliport QA Training - Download Brochure 0000-13)

(For Fixed & Rotary Wing, Manufacturing and AMO QA Training - Download Brochure 0000-11)

Audit Procedures Course / Workshop

  Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

Comprises of:

  • Introduction
  • Pre-Audit
  • Physical Audit
  • Post Audit
  • Root Cause Analysis & Writing a Finding
  • Audit Report

(Details provided on request)

Corrective Action Plan (CAP) Writing to Transport Canada Requirements

 Applicable Training / Workshop for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

Comprises of:

  • Review of PVI Process
  • Understanding the Finding
  • Root Cause Analysis
  • Risk Assessment and Assorted RATs
  • Linking it all Together

(Details provided on request)

Human Performance Awareness Training (HFAT) Workshop

         Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

  • Human Factors Awareness Training (HFAT) 
  • Error and Loss Management
  • Communication & Teamwork
  • Decision Making - Navigating Conflict

(For Airport / Aerodrome & Heliport HFAT - Download Brochure 0000-3)

(For AMO, Manufacturing & Fixed & Rotary Wing Operations - Download Brochure 0000-21

Company Aviation Safety Officer (CASO) Training

 Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

  • Company Aviation Safety Officer (CASO)

(Download Brochure 0000-22

Accountable Executive (AE) & Safety Manager (SM) Training

Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

Comprises of:

  • Duties & Responsibilities
  • The Law, due diligence & Duty of care
  • Liability
  • Leadership
  • Team Enhancement

(Details provided on request)

Operations Training

Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

  • Assorted Training options available on request for various Operational issues and programs.

(Details provided on request)

Fatigue Management Training (FMT)

Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

The QualaTech FMT course is a designed educational process that makes people aware of the dangers and consequences of fatigue in the workplace and at home.  The course provides the necessary understanding and knowledge that will allow an organisation to design and/or review their own Fatigue Management Programme (FMP) with confidence and accuracy.  The course will assist management and production to recognize the risks associated with fatigue and subsequently manage that risk under a formal, controlled, systematic and repeatable process.

Comprises of: 

  • Defining fatigue and consequences of un-managed fatigue;
  • What factors and conditions affect fatigue;
  • Fatigue control strategies;
  • Recognize the inevitability of fatigue in the modern world/workplace;
  • Reduce and alleviate fears of reporting fatigue;
  • Understanding fatigue;
  • The chance to express thoughts and concerns;
  • Practical strategies to deal with fatigue; 
  • To be aware of the phenomenon of change; 
  • To understand how people react to change; 
  • To know and apply Change Management strategies;
  • The basics of a Fatigue Management Programme (FMP).

The need to manage fatigue however, is not just about safety.  Fatigue has a tremendous cost in respect of reducing productivity, quality of service and products.  The affect of fatigue in terms of financial loss is difficult to calculate however the consequence to the ‘bottom line’ and overall success is a very real and tangible expensive.

(Download Brochure 0000-4)

Emergency & Aircraft Emergency Response Plan (ERP / AERP) Training

Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

Comprises of:

  • Emergency Exercise
  • Table Top Exercise
  • Combination Table & Live Exercise

 (For Airport, Aerodromes & Heliports - Download Brochure 0000-1)

Ramp Apron Safety Training (RAST)

Applicable Training for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

Comprises of:

  • Introduction
  • Management of OH&S Airside
  • Airside SMS
  • Airside Planning
  • Airside Vehicle Operation & Driving
  • Airside Movements
  • Training For Safety
  • Performance Management

(Download Brochure 0000-9)

Please note: Brochures have not been developed for all Services and/or are in the development stage.  In the event you require more information on a topic listed here or are in need of a Service not listed, please contact QualaTech for additional information.  Thank you.