Safety Management Systems

Safety Management Systems

Applicable for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

Given the recent release of the “Aviation Safety in Canada” Report – June, 2017 and the recommendations it prescribes, the probability of Safety Management System (SMS) becoming a mandatory requirement for all Certificate Types, inclusive of 701 – 704 operations and AMOs in the near future, is extremely high.  In reality, it is not a question of ‘if the SMS recommendation will be adopted’ by rather, ‘when’?  Nevertheless, regulation should not be the singular reason for implementing a SMS (or QMS) any more than regulation should be the highest standard of compliance to which it is implemented – “minimum Standards, result in minimum effect”. There are also other important considerations, including those of business and best practices that arguably warrant a comprehensive SMS; which incidentally, can be achieved without additional burden. 

 SMS is not a ‘fad’, nor is it a ‘parasitic cost’.  Moreover, SMS is not going to disappear as the philosophy is well established and thoroughly demonstrated to improve both safety and profitability; that is, when designed, implemented and managed correctly.  SMS is an effective and proven business strategy that enhances safety and augments a Company’s ‘bottom line’.  For example, if there has been no noticeable financial improvement since implementing a SMS, a common SMS Key Performance Indicator (KPI) then typically, the SMS is ineffective, and will continue to require additional resources; hence the debated ‘cost’ erroneously attributed to SMS.

QualaTech has implemented many dedicated aviation Safety Management Systems (SMS) effectively, on time and to budget.  We thoroughly understand the aviation business and appreciate that your business and SMS are both unique.  It is this uniqueness or ‘personality’ that determines your SMS requirements and methods of operation.  Equally important, QualaTech recognizes what your Client and Customer needs are, along with their concerns and challenges, both factors which ultimately affect your Safety Management and Customer Service. 

Typical SMS development and implementation services for an Airport consists of:

  • SMS Gap Analysis (to determine what components are already present and/or operational).
  • Safety Management Systems Manual (SMSM) (dedicated SMS Manual containing the SMS).
  • Quality Assurance Program Plan / Manual (QAPM) (dedicated Quality Assurance Manual).
  • Safety Assurance Process (Hazard ID & Risk Assessment) (workshop/training & application).
  • SMS & Quality Assurance Training (specific formal training to meet all program applications).
  • Human Factors Awareness Training (HFAT) (fundamental to a robust SMS program).

SMS Assessment (SMSA)

Applicable for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

It is widely understood that the absence of an accident/incident - or even having an exceptional safety record, although worthy and highly desirable, can also be decidedly misleading if the safety premise remains unchallenged. The best process to ensure that your SMS is effective is to have conducted an SMS Assessment (SMSA) - not to be confused with an Audit – which typically only address ‘Compliance’ and ‘Compliance’ is not a guarantee of Safety!  If an SMSA has not been previously performed on your Organisation, then avoidable risk is typically endemic.  However, determining the effectiveness of a SMS is difficult to achieve ‘objectively’ from within the Organisation.  The SMSA is just one QualaTech Service that provides an unbiased proactive 3rd Party approach to SMS and other issues. In addition to determining the effectiveness of the SMS, the data gained during the Assessment process will further identify weaknesses and strengths in the Organisation, resulting in significantly reduced error and loss, inclusive of incidents, liability, injury, accidents and fatality.

A SMS can only be Audited for Compliance, a SMS Assessment however, determines its effectiveness and if it is working as intended.  If there has been no recognizable improvement to the ‘bottom line’ then the chances are the SMS is not effective!

Determining the effectiveness of an SMS is difficult to achieve ‘objectively’ from within the Organisation.  A 3rd. Party proactive approach to a SMS Assessment will significantly help reduce error and loss, which includes: incidents, liability, injury, accidents, death and loss of profit.

Irrespective of mandatory compliance governing SMS, without a robust and functional SMS in coordination with a Quality Management System (QMS), an Organisation’s ability to acquire additional business, reduce loss and error and diminish unnecessary liability is substantially curtailed.  An impartial proactive 3rd. Party SMS Assessment is the recognized and proven method to appraise and test a SMS.  The exercise not only improves the overall Safety Management capability but to assure Clients and Customers (internal & external) that the SMS is both functional and effective.

SMS and OH&S - Bridging The Gap

Applicable for:

Airports, Aerodromes & Heliports, Fixed & Rotary Wing Operations, Manufacturing, AMOs.

  • Harmonization Between SMS & OH&S 

(Details provided on request)